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Privacy Policy

 

MyPoPCoRN, managed by RVD Media Group, guarantees that your personal data is protected.

RVD Media Group Contact Information:

  • Address: C/ Turó 6, 08328 Alella, Spain

  • Phone: +34 938 587 636

  • Email: hello@mypopcorn.io

1. Personal Data Processing of Users and Clients

To provide our services, RVD Media Group needs to collect certain information about you. This Privacy Policy describes what information is collected, how it is processed, and how you can manage and control the use of this information.

By using or interacting with the Service, you enter into a binding contract with RVD Media Group and accept the use of your information as explained in this Privacy Policy. If you do not agree to these terms, please do not use the Service.

2. Types of Information Collected and Used by RVD Media Group

RVD Media Group may collect and use information about you, including:

  • Identifying Information: Name, username, address, postal code, phone number, mobile number, email address, identification document, organization, and job title.

  • Profile Information: Age, gender, country of residence, language preference, areas of legal expertise, and any information you choose to include in your user profile.

  • Electronic Identification Information: IP addresses, cookies.

  • Bank and Payment Information: Credit card information, account numbers.

  • Search Quality and Survey Results: Information on the quality of search and survey results.

  • Interaction and Usage Information: Interaction with RVD Media Group services, including connection, platform, device, and equipment information, performance data, error reports, bandwidth, page views, website traffic, and usage statistics.

  • Contracted Products or Services: Information on products or services you have contracted.

  • Correspondence: Communication between you and RVD Media Group.

  • Searches and Document Access: Information on searches performed and documents accessed, including interactions with documents.

  • Organization Users: Number of users in your organization.

  • Recorded Calls: Recordings of phone calls involving sales agents and/or customer service.

3. How We Collect Information About You

We collect information about you in different ways, including:

  • Information You Provide: Information you provide through our website, email, or phone when making a reservation, contracting services, purchasing products, filling out forms, etc. At the time of providing your data, you will be informed about the data controller, the purpose, recipients, and how to exercise your rights under current data protection legislation.

  • Information Collected from Website Visits: Personal information and anonymous aggregated statistics from users visiting our websites. This includes the IP address, browser used, operating system, date and time of access, referring website, and how you use our website. This information is collected through cookies.

  • Social Media: Information from social media platforms that include personal information available online and publicly. Social media platforms may have their own privacy policies explaining how they use and share your personal information.

4. Use of Your Information and Purpose

The primary reason for collecting your personal information is to facilitate and improve the service you expect from us. We collect your information to manage reservations, purchases, orders, or requests you make. Our main goal is to provide a safe, efficient, personalized, and seamless user experience. We collect data for various purposes, including:

  • Customizing and personalizing the functionality and features of RVD Media Group services.

  • Processing orders or reservations.

  • Billing or notifying you about your order or reservation status.

  • Providing customer support and troubleshooting.

  • Comparing information for accuracy verification.

  • Informing you about service failures and updates.

  • Requesting feedback or participation in surveys.

  • Resolving disputes and verifying identity.

  • Personalizing, evaluating, and improving RVD Media Group services.

  • Organizing and conducting promotional or marketing activities.

  • Protecting interests and enforcing terms and conditions.

  • Preventing abuse and fraud.

5. Disclosure of Your Personal Information

Except as specified below, RVD Media Group will not sell, rent, trade, or transfer any personal information or communication content outside RVD Media Group and its affiliates without your explicit permission, unless required by law or by authorities.

RVD Media Group may disclose personal information to:

  • Respond to legal requirements.

  • Protect legal rights or defend against legal claims.

  • Prevent fraud and enforce policies.

  • Protect the rights, property, or safety of any person.

RVD Media Group may share personal information with:

  • Service providers (e.g., billing, payment processors, customer service).

  • Marketing and public relations companies.

  • Datacenters and hosting companies.

  • Credit reference and fraud prevention agencies.

  • Financial institutions and financial service providers.

  • Marketing companies and email services.

  • Advertising companies (e.g., Google).

International data transfers may occur, and RVD Media Group will ensure compliance with EU data protection laws for such transfers.

6. User Rights and Access to Personal Data

You have the right to access, correct, or delete your personal data. You can exercise these rights by contacting us at hello@mypopcorn.io.

You can also contact the Spanish Data Protection Agency for any concerns about your data protection rights.

7. Retention of Your Personal Data

RVD Media Group will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and resolve disputes.

8. Updates to This Privacy Policy

RVD Media Group may update this Privacy Policy to reflect changes in our services and customer feedback. We will notify you of significant changes through visible notices on our website or direct communication.

9. Contact Information

For any questions or concerns about this Privacy Policy, please contact us at:

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